Check your contract

Want a second pair of eyes? Upload your contract for a free review.

Because what a storage company can do mostly depends on your rental agreement (see Your Rights), the contract is the most important document you have. Find it, then check:

• ☐ What is the monthly rent, and is every fee you were charged actually listed?
• ☐ What does it say about late fees, how much, and when they start?
• ☐ Is there a lock-cut, overlock or "lien processing" fee, and how much?
• ☐ What notice must they give before denying access or selling contents, and how (email, mail, text)?
• ☐ Did they send that notice to your current contact details?
• ☐ What does it say about moving out, and did you give notice that way?
• ☐ Do insurance or "protection plan" charges match what you agreed to?
• ☐ Was the advertised price the same as your first bill?

Template dispute letter

Copy this, fill in the [blanks], and send it by email so you have a dated record.

Can't find your contract? Ask the company in writing for a copy. Then send it to us